BUI is pleased to support Data Privacy Day as a Champion Organisation alongside private, public, non-profit, and government organisations from around the world. Data Privacy Day is held annually on the 28th of January, and is co-ordinated by the National Cyber Security Alliance (NCSA). It’s a worldwide effort that generates awareness about the importance of privacy, and highlights simple ways to protect personal information.

This year, the NCSA is encouraging individuals to own their privacy by learning more about how to protect the valuable data that is online. The NCSA is also encouraging businesses to respect privacy by keeping individuals’ personal information safe from unauthorised access and ensuring fair, relevant, and legitimate data collection and processing.

According to a Pew Research Center study, 79% of US adults are concerned about the way their data is used by companies. A Cisco survey found that 84% of consumers want more control over how their data is used. And Akamai investigations revealed that 39% of consumers are likely to walk away from a company that requires them to provide highly sensitive data in order to do business.

As technology evolves and the coronavirus pandemic continues to influence how consumers interact with businesses online, data collection practices are firmly in focus. The NCSA has offered up the following advice to help individuals and businesses become more #PrivacyAware.

NCSA privacy tips for individuals:

Protect your personal information. Personal information, such as your purchase history, IP address, and location, is valuable and can be exploited. Think carefully about the type of information you’re prepared to share, and with whom.

Keep tabs on your apps. Many apps ask for access to personal information, such as your contacts list and photos, before you can use them. Be wary of applications that require access to data which is not relevant to the service offered.

Manage your privacy settings. Check the privacy and security settings on web services and apps, and set them to your comfort level for information-sharing. The devices, apps, and browsers you use will have different features to help you maintain control.

NCSA privacy tips for businesses:

If you collect it, protect it. Make sure the personal information you gather from consumers is collected for relevant, legitimate purposes, and processed responsibly in accordance with applicable laws. Data breaches can cause financial and reputational damage to your business.

Adopt a privacy framework. Build privacy into your business by researching and adopting a privacy framework to help you manage risk and create a culture of awareness in your organisation. Educate staff to empower them to protect personal information.

Build trust through transparency. Be open and honest about how you collect, process, and manage consumers’ personal information. Be clear about the steps your organisation takes to achieve and maintain privacy in line with legislation.

Follow BUI on LinkedInFacebook, and Twitter for more data privacy tips, or contact our specialists directly to explore data-management solutions for your business.

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BUI supports Data Privacy Day awareness initiative

Our commitment to ensuring business continuity – even in the face of disruption – has been recognised by the British Standards Institution.

We’re proud to announce that we have earned ISO 22301 certification after a rigorous independent evaluation by the British Standards Institution last month. The ISO 22301 badge is recognised internationally and sets the standard for Business Continuity Management Systems.

“This certification highlights the strength of our company’s business continuity strategy,” says Gayle Roseveare, our Chief Operating Officer (COO) here at BUI. “It proves to our staff, partners and customers that we’re prepared for any eventuality – and that we’re able to serve and support the people who rely on us, no matter what. Our ISO 22301 badge represents our commitment to effective risk management, organisational resilience, and reliability – even in the face of disruption,” notes Roseveare.

What is ISO 22301?

Developed by the International Organisation for Standardisation, ISO 22301 lays out a framework to help companies like ours create, implement, and maintain a comprehensive business continuity management system (BCMS). The main aim is to ensure that companies are protected against unforeseen business challenges and equipped to respond and recover when such events do occur.

“BUI is a global company with offices in East Africa, South Africa, the United Kingdom and the United States,” says Roseveare. “On any given day, our teams are provisioning cloud infrastructure, monitoring and securing digital environments, and delivering a wide range of IT services to customers. We operate around the world and around the clock – and we have to be able to do so continuously. Whether there are power outages in South Africa or internet connectivity issues in Europe, we need to ensure we can deliver uninterrupted services to our customers. Our ISO 22301 certificate validates our planning for disruptive incidents and disasters.”

Why is ISO 22301 certification important?

“In an unpredictable business climate, it pays to be prepared,” explains Dhiren Boodhia, our Group Governance and Compliance Manager. “And that goes double for service providers like us. To earn our ISO 22301 certificate, we had to demonstrate that we have a thorough BCMS in place; that the staff in our various offices understand the BCMS and the processes required to sustain it; and that we are focused on maintaining business continuity and sustainability regardless of market uncertainties and challenges. I think the ISO 22301 badge is an important differentiator – especially when customers are looking for a steadfast technology ally that is as dedicated to legal and regulatory compliance as it is to protecting the business resources of the organisations it works with,” he says.

For customers who choose to partner with BUI, there are five key benefits, adds Boodhia.

  1. Consistency. ISO 22301 emphasises the importance of consistency when it comes to best practices and business processes. “We’ve been assessed on our capabilities around risk assessment and impact analysis as well as our strategies for mitigating disruptions. Our teams excelled in every area – and that means our customers can expect the highest standards of service and care from everyone at BUI,” says Boodhia.
  2. Data protection. With the cyber threat landscape evolving so quickly, data privacy and data security are critical considerations for customers. “ISO 22301 includes extensive conditions for data protection and data recovery,” notes Boodhia. “Our ISO 22301 badge, together with the ISO 27001 certification we achieved for our commitment to information security management, should give our customers even greater confidence: we handle all data respectfully and safely.
  3. Faster recovery. “ISO 22301 requires us to have a holistic strategy in place to deal with disruptions and disasters. It also mandates a detailed recovery plan to ensure that downtime is minimised – for our company and for the business organisations we serve,” says Boodhia. “BUI customers can be assured that, in the event of an issue, our teams will follow a step-by-step framework to resolve the problem as quickly as possible.”
  4. Greater compliance. By achieving ISO 22301 certification, BUI has met the global benchmark for business continuity management, adds Boodhia. “Many of our customers operate in highly regulated industries, like financial services and healthcare, and they must adhere to their own standards in terms of the services they provide to their clients. BUI is committed to maintaining essential functions during adverse circumstances – and that’s a big plus for customers who have strict compliance obligations.”
  5. Peace of mind. ISO 22301 calls for certified organisations to update and improve their business continuity processes to ensure that their strategies remain current, relevant, and effective. “We’re obligated to adapt and enhance our BCMS plan as our company grows,” explains Boodhia. “It’s good news for our customers because it means we’re always prepared. Whatever happens, the BUI services and solutions that so many businesses utilise every day will be available.”

Our commitment to your success

ISO 22301 may be our newest certification, but it’s also a testament to our unwavering focus on our customers, notes our COO. “To be a dependable, reliable technology partner, you need to anticipate the challenges you’re going to face and then take the necessary steps to ensure that you can address those challenges as soon as they arise. We’re being proactive today so that we’re ready for tomorrow – and always on hand to help our customers be productive, secure, and resilient,” Roseveare concludes.

Do you have a disaster recovery plan in place?

Our experts can help you craft a comprehensive backup strategy aligned with your business structure, your IT resources, your budget, and your goals.

Contact our team to arrange a discussion today.

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