We’re excited to add two new advanced specializations to our Microsoft portfolio: Cloud Security and Calling for Microsoft Teams.

The Cloud Security Advanced Specialization is awarded only to Gold Microsoft Partners with deep technical knowledge related to Microsoft’s cloud security products, and a successful track record of implementing comprehensive protection across Microsoft Azure and hybrid cloud environments.

To earn the Calling for Microsoft Teams Advanced Specialization, Partners must have extensive experience deploying and managing voice solutions in Microsoft 365, and must be able to integrate modern telephony for customers who require end-to-end communication.

‘Build secure and deploy secure’

As enterprises accelerate their digital transformation initiatives to enable remote and hybrid work, holistic security should be a key consideration, says Managing Director Ryan Roseveare. “Cloud adoption is taking place at a rapid rate, but it’s also taking place at a time when cyberthreats are more serious, more sophisticated, and more frequent than ever,” he notes. “A single mistake or misconfiguration could leave your enterprise vulnerable to attack, and you cannot afford such exposure when hackers are actively targeting businesses, almost constantly, every day.”

“Here at BUI, our approach is ‘build secure and deploy secure’,” continues Roseveare. “We make security part of the process from day one. We work with our customers to understand their unique challenges, and we help them to make the most of Microsoft’s cloud security products so that their digital environments are fully protected. Our expertise, certified by this Cloud Security Advanced Specialization and several others, is what gives our customers the peace of mind to move to the cloud confidently,” he adds.

BUI already holds advanced specializations in Adoption and Change Management, Identity and Access Management, Microsoft Windows Virtual Desktop, Teamwork Deployment, Threat Protection, and Windows Server and SQL Server Migration to Microsoft Azure, as well as 16 Microsoft competencies in cloud productivity, cloud solutions, and cybersecurity, among other solution areas.

Modern solutions for a new world of work

The Calling for Microsoft Teams Advanced Specialization recognises BUI’s capabilities in creating modern voice solutions for a work-from-anywhere world, explains Cloud Centre of Excellence Lead Dhiren Boodhia. “With remote and hybrid work here to stay for many enterprises, there’s a demand for phone-calling technologies that combine unified communications and teamwork,” he says.

Calling in Microsoft Teams has rich functionality to enable people to place and receive calls, transfer calls, and mute or unmute calls. “For end-users, the experience is similar to traditional telephony, but with additional features and the power and scale of the cloud,” continues Boodhia, describing how end-users can use a mobile device or a headset with a laptop or personal computer to place calls to anyone listed in their online address book.

“Calling in Microsoft Teams delivers truly seamless communication, but it must be deployed correctly and securely. The implementation process can be quite complex, especially if it involves Microsoft 365 service deployment, networking changes, and the provisioning or porting of large volumes of telephone numbers. Expert hands are needed, and that’s why our specialists are trusted to help enterprises transition from on-prem phone systems to cloud-based ones – as quickly, efficiently, and cost-effectively as possible,” concludes Boodhia.

Choose a trusted partner to secure your critical resources.

The BUI Cyber SoC is a state-of-the-art facility backed by world-class Microsoft security technology, including Azure Sentinel.

Take a look inside to see our teams in action, or contact us today to explore next-generation security solutions for your enterprise.

September 21, 2021
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Enabling comprehensive protection for a new world of work

Our commitment to ensuring business continuity – even in the face of disruption – has been recognised by the British Standards Institution.

We’re proud to announce that we have earned ISO 22301 certification after a rigorous independent evaluation by the British Standards Institution last month. The ISO 22301 badge is recognised internationally and sets the standard for Business Continuity Management Systems.

“This certification highlights the strength of our company’s business continuity strategy,” says Gayle Roseveare, our Chief Operating Officer (COO) here at BUI. “It proves to our staff, partners and customers that we’re prepared for any eventuality – and that we’re able to serve and support the people who rely on us, no matter what. Our ISO 22301 badge represents our commitment to effective risk management, organisational resilience, and reliability – even in the face of disruption,” notes Roseveare.

What is ISO 22301?

Developed by the International Organisation for Standardisation, ISO 22301 lays out a framework to help companies like ours create, implement, and maintain a comprehensive business continuity management system (BCMS). The main aim is to ensure that companies are protected against unforeseen business challenges and equipped to respond and recover when such events do occur.

“BUI is a global company with offices in East Africa, South Africa, the United Kingdom and the United States,” says Roseveare. “On any given day, our teams are provisioning cloud infrastructure, monitoring and securing digital environments, and delivering a wide range of IT services to customers. We operate around the world and around the clock – and we have to be able to do so continuously. Whether there are power outages in South Africa or internet connectivity issues in Europe, we need to ensure we can deliver uninterrupted services to our customers. Our ISO 22301 certificate validates our planning for disruptive incidents and disasters.”

Why is ISO 22301 certification important?

“In an unpredictable business climate, it pays to be prepared,” explains Dhiren Boodhia, our Group Governance and Compliance Manager. “And that goes double for service providers like us. To earn our ISO 22301 certificate, we had to demonstrate that we have a thorough BCMS in place; that the staff in our various offices understand the BCMS and the processes required to sustain it; and that we are focused on maintaining business continuity and sustainability regardless of market uncertainties and challenges. I think the ISO 22301 badge is an important differentiator – especially when customers are looking for a steadfast technology ally that is as dedicated to legal and regulatory compliance as it is to protecting the business resources of the organisations it works with,” he says.

For customers who choose to partner with BUI, there are five key benefits, adds Boodhia.

Consistency. ISO 22301 emphasises the importance of consistency when it comes to best practices and business processes. “We’ve been assessed on our capabilities around risk assessment and impact analysis as well as our strategies for mitigating disruptions. Our teams excelled in every area – and that means our customers can expect the highest standards of service and care from everyone at BUI,” says Boodhia.
Data protection. With the cyber threat landscape evolving so quickly, data privacy and data security are critical considerations for customers. “ISO 22301 includes extensive conditions for data protection and data recovery,” notes Boodhia. “Our ISO 22301 badge, together with the ISO 27001 certification we achieved for our commitment to information security management, should give our customers even greater confidence: we handle all data respectfully and safely.
Faster recovery. “ISO 22301 requires us to have a holistic strategy in place to deal with disruptions and disasters. It also mandates a detailed recovery plan to ensure that downtime is minimised – for our company and for the business organisations we serve,” says Boodhia. “BUI customers can be assured that, in the event of an issue, our teams will follow a step-by-step framework to resolve the problem as quickly as possible.”
Greater compliance. By achieving ISO 22301 certification, BUI has met the global benchmark for business continuity management, adds Boodhia. “Many of our customers operate in highly regulated industries, like financial services and healthcare, and they must adhere to their own standards in terms of the services they provide to their clients. BUI is committed to maintaining essential functions during adverse circumstances – and that’s a big plus for customers who have strict compliance obligations.”
Peace of mind. ISO 22301 calls for certified organisations to update and improve their business continuity processes to ensure that their strategies remain current, relevant, and effective. “We’re obligated to adapt and enhance our BCMS plan as our company grows,” explains Boodhia. “It’s good news for our customers because it means we’re always prepared. Whatever happens, the BUI services and solutions that so many businesses utilise every day will be available.”

Our commitment to your success

ISO 22301 may be our newest certification, but it’s also a testament to our unwavering focus on our customers, notes our COO. “To be a dependable, reliable technology partner, you need to anticipate the challenges you’re going to face and then take the necessary steps to ensure that you can address those challenges as soon as they arise. We’re being proactive today so that we’re ready for tomorrow – and always on hand to help our customers be productive, secure, and resilient,” Roseveare concludes.

Do you have a disaster recovery plan in place?

Our experts can help you craft a comprehensive backup strategy aligned with your business structure, your IT resources, your budget, and your goals.

Contact our team to arrange a discussion today.