We’re excited to announce that we’ve been awarded the Microsoft Modernize Endpoints Advanced Specialization for our holistic expertise in endpoint deployment, management, and security.

The Modernize Endpoints Advanced Specialization is our 10th such premier accreditation from Microsoft and our fourth in the Modern Work category, which includes Adoption and Change Management, Calling for Microsoft Teams, and Teamwork Deployment.

To achieve it, Microsoft partners are required to demonstrate comprehensive knowledge of Azure technologies and Microsoft 365, including modern and virtual desktop administration in enterprise environments. “We undergo an in-depth audit, and it’s a review of our skills, competencies, and business performance,” explains Managing Director Ryan Roseveare. “But more than that, it’s an evaluation of our ability to provide the highest levels of service. I’m proud to say the BUI team passed with flying colours once again.”

“Advanced specializations like this are important differentiators,” adds Chief Technology Officer Willem Malan. “Customers are looking for cloud partners they can trust to deliver sound guidance and superior support on every project. The Modernize Endpoints accreditation proves not only our technical aptitude, but also our success in managing access to corporate resources across mobile, desktop, and virtual endpoints. It’s a hallmark of service excellence that gives customers peace of mind. I’m thrilled to see BUI – and our Cloud Centre of Excellence in particular – acknowledged in this way.”

Effective endpoint management

In today’s hybrid workplaces, effective endpoint management is critical for productivity and security alike, says Cloud Centre of Excellence Lead Dhiren Boodhia. “More and more enterprises are giving their people the power to work from any device, in any location, and it certainly paves the way for greater collaboration across teams and time zones. But to enable remote and on-the-move employees to carry out their tasks effectively and safely, you have to deliver reliable services, consistent user experiences, and comprehensive security, no matter the endpoint in play.”

The evolving cyberthreat landscape means it’s also crucial to manage and safeguard endpoints from the get-go, notes Malan. “Your devices must be up-to-date and protected, your operating systems must be secure by design, and user access to your applications and data must be controlled. This is all possible with Microsoft technologies. Here at BUI, we’re already leveraging our expertise in security, virtualisation, networking, and identity and access management to help customers transform their endpoint estates for a more modern, secure way of working,” he says.

Roseveare welcomes Microsoft’s latest recognition of our team’s focus and acumen. “The Modernize Endpoints Advanced Specialization verifies that we can support businesses throughout the process of endpoint modernization, and empower them to give their people seamless work experiences, every day. We look forward to strengthening our relationship with Microsoft, and helping our mutual customers thrive with tools geared for the hybrid workplace,” he concludes.

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July 11, 2022
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Endpoint solutions: BUI earns 10th advanced specialization from Microsoft

Our commitment to ensuring business continuity – even in the face of disruption – has been recognised by the British Standards Institution.

We’re proud to announce that we have earned ISO 22301 certification after a rigorous independent evaluation by the British Standards Institution last month. The ISO 22301 badge is recognised internationally and sets the standard for Business Continuity Management Systems.

“This certification highlights the strength of our company’s business continuity strategy,” says Gayle Roseveare, our Chief Operating Officer (COO) here at BUI. “It proves to our staff, partners and customers that we’re prepared for any eventuality – and that we’re able to serve and support the people who rely on us, no matter what. Our ISO 22301 badge represents our commitment to effective risk management, organisational resilience, and reliability – even in the face of disruption,” notes Roseveare.

What is ISO 22301?

Developed by the International Organisation for Standardisation, ISO 22301 lays out a framework to help companies like ours create, implement, and maintain a comprehensive business continuity management system (BCMS). The main aim is to ensure that companies are protected against unforeseen business challenges and equipped to respond and recover when such events do occur.

“BUI is a global company with offices in East Africa, South Africa, the United Kingdom and the United States,” says Roseveare. “On any given day, our teams are provisioning cloud infrastructure, monitoring and securing digital environments, and delivering a wide range of IT services to customers. We operate around the world and around the clock – and we have to be able to do so continuously. Whether there are power outages in South Africa or internet connectivity issues in Europe, we need to ensure we can deliver uninterrupted services to our customers. Our ISO 22301 certificate validates our planning for disruptive incidents and disasters.”

Why is ISO 22301 certification important?

“In an unpredictable business climate, it pays to be prepared,” explains Dhiren Boodhia, our Group Governance and Compliance Manager. “And that goes double for service providers like us. To earn our ISO 22301 certificate, we had to demonstrate that we have a thorough BCMS in place; that the staff in our various offices understand the BCMS and the processes required to sustain it; and that we are focused on maintaining business continuity and sustainability regardless of market uncertainties and challenges. I think the ISO 22301 badge is an important differentiator – especially when customers are looking for a steadfast technology ally that is as dedicated to legal and regulatory compliance as it is to protecting the business resources of the organisations it works with,” he says.

For customers who choose to partner with BUI, there are five key benefits, adds Boodhia.

Consistency. ISO 22301 emphasises the importance of consistency when it comes to best practices and business processes. “We’ve been assessed on our capabilities around risk assessment and impact analysis as well as our strategies for mitigating disruptions. Our teams excelled in every area – and that means our customers can expect the highest standards of service and care from everyone at BUI,” says Boodhia.
Data protection. With the cyber threat landscape evolving so quickly, data privacy and data security are critical considerations for customers. “ISO 22301 includes extensive conditions for data protection and data recovery,” notes Boodhia. “Our ISO 22301 badge, together with the ISO 27001 certification we achieved for our commitment to information security management, should give our customers even greater confidence: we handle all data respectfully and safely.
Faster recovery. “ISO 22301 requires us to have a holistic strategy in place to deal with disruptions and disasters. It also mandates a detailed recovery plan to ensure that downtime is minimised – for our company and for the business organisations we serve,” says Boodhia. “BUI customers can be assured that, in the event of an issue, our teams will follow a step-by-step framework to resolve the problem as quickly as possible.”
Greater compliance. By achieving ISO 22301 certification, BUI has met the global benchmark for business continuity management, adds Boodhia. “Many of our customers operate in highly regulated industries, like financial services and healthcare, and they must adhere to their own standards in terms of the services they provide to their clients. BUI is committed to maintaining essential functions during adverse circumstances – and that’s a big plus for customers who have strict compliance obligations.”
Peace of mind. ISO 22301 calls for certified organisations to update and improve their business continuity processes to ensure that their strategies remain current, relevant, and effective. “We’re obligated to adapt and enhance our BCMS plan as our company grows,” explains Boodhia. “It’s good news for our customers because it means we’re always prepared. Whatever happens, the BUI services and solutions that so many businesses utilise every day will be available.”

Our commitment to your success

ISO 22301 may be our newest certification, but it’s also a testament to our unwavering focus on our customers, notes our COO. “To be a dependable, reliable technology partner, you need to anticipate the challenges you’re going to face and then take the necessary steps to ensure that you can address those challenges as soon as they arise. We’re being proactive today so that we’re ready for tomorrow – and always on hand to help our customers be productive, secure, and resilient,” Roseveare concludes.

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