Three awards for BUI as Microsoft SA honours top partners

We scooped three prestigious accolades at the 2022 Microsoft South Africa Partner Awards.

We’re excited to announce that we won the Azure Infrastructure Partner of the Year Award, the Modern Work Partner of the Year Award, and the Security Partner of the Year Award at the FY22 Microsoft South Africa Partner Awards on 28 September 2022.

The gala dinner and prizegiving ceremony took place at the Marriott Hotel Melrose Arch in Sandton, where members of the local Microsoft Partner ecosystem gathered together, in person, for the first time since 2019. Microsoft SA’s awards evenings in 2020 and 2021 were held virtually as lockdown protocols remained in place at the height of the coronavirus pandemic.

Celebrating innovation

The Microsoft SA Partner Awards are presented annually to acknowledge the partner organisations that have excelled in delivering Microsoft solutions over the past 12 months. Award submissions are reviewed by a panel of judges and entries are evaluated in terms of partner competencies, cloud transformation, entrepreneurial spirit, and sales performance, among other factors.

This year, Microsoft SA CEO Lillian Barnard praised partners for pushing beyond all limits to modernise, transform, and enable success for enterprises in South Africa and around the world. In her opening speech on the night, Barnard remarked: “Let me start first by just expressing my gratitude on behalf of the Microsoft company for all that you’ve done in our markets, and in our business. The work that you continue to do in our country is just simply inspiring. You are driving digital transformation and innovation, and you are doing this with a deep sense of commitment.”

Driving transformation

BUI was named Azure Infrastructure Partner of the Year for its proven success in helping customers modernise their infrastructure and migrate their applications and data to the cloud. “We’re always thrilled to receive this award,” says Managing Director Ryan Roseveare, highlighting the ninth time that BUI has won this award.

“This accolade is a tremendous achievement in recognition of our team’s focus and positive outcomes. It’s also a validation of our consistency, our high standard of work, and our dedication to our customers. We’re actively driving digital transformation by helping businesses to become more agile and more resilient with Azure’s extensive range of solutions,” adds Roseveare.

Enabling productivity

As the Modern Work Partner of the Year, BUI was acknowledged for enabling performance and productivity with Microsoft’s comprehensive set of cloud-powered tools for the modern workplace. “From Office 365 to Microsoft Teams and Microsoft Viva, we’re empowering customers with the technology they need to communicate and collaborate effectively in remote and hybrid scenarios,” says National Sales Manager Paul Wallett.

“We’re also supporting our customers as they adapt to new ways of working, and making sure that they’re able to leverage the full power of the cloud and the Microsoft resources at their disposal to take their enterprises to the next level,” he continues. “The whole BUI team is invested in creating real value for customers – by delivering cutting-edge business solutions and world-class service.”

Accelerating security

Roseveare is thrilled to take home the Security Partner of the Year award yet again – especially after the recent expansion of BUI’s security portfolio. “In an environment where the right skills are harder to find than ever before, we’re putting more energy and focus into our security solutions and services – because customers are looking for trusted partners to help them protect their digital environments. From our own Cyber SoC and MDR facilities, and as part of Microsoft Security Experts, we’re helping businesses to manage and strengthen their cyber defences,” he says.

“We’ve earned our reputation as a leader in the security space by combining talent and technology,” notes Wallett. “Our security operations division includes some of the most highly skilled and highly certified professionals in the country, and we’re constantly innovating with the Microsoft stack to offer our customers bespoke solutions to accelerate their security.”

With three new Microsoft Partner of the Year awards to celebrate, Wallett and Roseveare are quick to praise the BUI team. “I’m so proud of everyone,” says Wallett. “It’s rewarding to receive these accolades and to be acknowledged in our industry, but none of it would be possible without the dedication shown by our people every day.” Roseveare agrees. “It’s wonderful to see the team’s efforts honoured by Microsoft. We look forward to another year of collective success as we continue to support customers through every stage of the cloud journey,” he concludes.

Improve your cybersecurity posture with an expert partner.

Cybercriminals are targeting enterprises big and small to try to gain access to sensitive, confidential, or proprietary data and resources.

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Helping enterprises become more agile with Azure

BUI is proud to be recognised as a Microsoft Azure Expert Managed Services Provider (MSP) for the second year in a row.

As the first South African company to achieve this status in 2020, and the only SA-based Microsoft Partner currently holding this prestigious accreditation, we are part of an elite group of cloud specialists trusted to provide world-class managed services to Azure customers.

Launched in 2018, the Microsoft Azure Expert MSP programme is a global initiative to highlight Microsoft Partners with proven expertise in end-to-end cloud management. Approximately 100 organisations have been granted the Azure Expert MSP badge to date. We achieved re-certification after a rigorous independent audit of our people, processes and technologies in July 2021.

“When BUI became an Azure Expert MSP for the first time last year, our teams were acknowledged not only for their superior technical abilities, but also for their commitment to service excellence,” recalls Chief Technology Officer Willem Malan. “Since then, we have focused on expanding our Azure credentials and our portfolio of Advanced Specializations to offer our customers the best possible advice and support throughout their cloud journeys. As we celebrate our Azure Expert MSP renewal, I’m so proud of the team whose focus and passion have helped us retain our place among Microsoft’s top cloud partners,” says Malan.

Committed to excellence

In the past 12 months, BUI has earned Microsoft Advanced Specializations in Adoption and Change ManagementIdentity and Access ManagementMicrosoft Windows Virtual DesktopTeamwork DeploymentThreat Protection, and Windows Server and SQL Server Migration to Microsoft Azure, and been selected to join the Microsoft Intelligent Security Association (MISA).

“We are actively strengthening our alignment with Microsoft, while distinguishing our company in terms of skills, experience, and customer successes,” explains Malan, citing the BUI Cloud Centre of Excellence (CCoE) as a key enabler in this regard.

“Our Cloud Centre of Excellence is an important business unit – for us, and for the customers we serve,” agrees BUI CCoE Lead Dhiren Boodhia.

“With a dedicated group of cloud experts, including Azure architects, DevOps and cybersecurity specialists, we’re helping customers move to Azure in a secure, fast and consistent manner. With these tried-and-tested frameworks in place, we can deliver scalable, cost-effective solutions for our customers, and ensure they have the expert guidance they need every step of the way,” says Boodhia.

The Azure Expert MSP badge is awarded only to those Microsoft Partners with demonstrated abilities in high-fidelity managed services on Azure.

“The accreditation comes with a lot of prestige, but it’s not a one-and-done accomplishment,” notes Boodhia. “You aren’t given the badge forever: you have to earn it every year. The BUI a2zManaged services team is truly committed to end-to-end cloud lifecycle management, and the Azure Expert MSP badge is our assurance to customers… Yes, we can build, deploy, migrate, optimise and manage your business solutions in the cloud. Yes, you’re in expert hands. And we will help you to harness the full power of Azure,” he concludes.

Johannes Kanis, Cloud and Enterprise Business Group Lead at Microsoft South Africa, comments: “Our partner ecosystem is an integral enabler for customers at every stage of their digital transformation journey. Through its investment in building deep Azure skills, knowledge and competency, BUI is delivering innovative, impactful solutions that enable customers to become more agile and resilient. The Azure Expert MSP re-accreditation is a rigorous process and BUI has continued to demonstrate its commitment to helping customers achieve more with Microsoft cloud technology.”

We’re here for every step of your Azure journey.

From assessment and planning through to deployment, optimisation and management, our Azure experts can help you to achieve more value from your cloud investments.

Make your digital transformation a success with a trusted partner, and thrive in a cloud-first world. Book an Azure Discovery Workshop to explore the platform and its possibilities.

What’s your plan for System Center 2019 EOS?

System Center 2019 – the latest version of Microsoft’s data-centre management and monitoring application – gives you the tools to govern data centres running Windows Server 2019 and enables hybrid management and oversight with Azure.

Released in March two years ago, the System Center 2019 product suite falls under Microsoft’s Fixed Lifecycle Policy. End of Support (EOS) dates for System Center 2019 Data Protection ManagerSystem Center 2019 Operations ManagerSystem Center 2019 OrchestratorSystem Center 2019 Service Manager, and System Center 2019 Virtual Machine Manager are confirmed: Mainstream Support ends on 9 April 2024 and Extended Support ends five years later, on 9 April 2029.

Microsoft has outlined its road map for System Center 2019 and Update Rollups – with features, enhancements, and fixes – are currently being issued a few times a year.

Microsoft has also outlined its cloud-first strategy, and is increasingly investing in Azure to provide system management capabilities for Windows Server and Linux virtual machines and hosts. Inside Microsoft itself, System Center Operations Manager (SCOM) has been dropped in favour of an Azure service: the company uses Azure Monitor to address operations support for its own applications.

With the System Center 2019 EOS dates on the horizon in 2024 and 2029, you may not feel hard-pressed to re-evaluate your on-premises data centre immediately. But as you build out your business systems – to empower your teams for the new world of work and to drive your digital transformation initiatives – it’s important to invest in future-ready technology.

Here are some of the most compelling Azure resources to weigh as alternatives for your System Center 2019 toolkit.

Backup and disaster recovery with Azure

Two Azure services offer similar capabilities to System Center’s Data Protection Manager (SCDPM) and Virtual Machine Manager (SCVMM).

Azure Backup can back up your physical machines on-premises, virtual machines in Azure, or virtual machines running on hypervisors on-premises. Storage options include locally redundant, geo-redundant and zone-redundant storage for long-term data recoverability.

Azure Site Recovery enables multiple disaster recovery options for your entire site by replicating groups of virtual machines in these scenarios:

  • Enterprise to Enterprise (between your primary and secondary sites)
  • Enterprise to Azure (from on-premises to Azure virtual machines)
  • Azure to Azure (from Azure VMs in one region to Azure VMs in another region)

With Azure Backup and Azure Site Recovery, you can prepare for unplanned outages and be ready to respond and recover as quickly as possible.

Management and monitoring with Azure

The management and monitoring capabilities provided by Azure Automation, Azure Monitor, and Azure Arc-enabled servers are comparable to System Center’s Operations Manager (SCOM), Orchestrator (SCO), and Service Manager (SCSM) software.

Azure Automation allows you to automate, configure, and install updates across hybrid environments. By automating frequent and time-consuming management tasks, you can reduce operational errors and boost efficiency.

Azure Monitor collects and analyses telemetry data from on-premises and Azure environments to help you monitor your infrastructure, applications, and networks. With end-to-end visibility and deeper insights, you can quickly identify and resolve problems.

With Azure Arc-enabled servers, you can extend the Azure resource manager framework to allow for the creation of Azure resources for operating system environments (OSEs) hosted outside of Azure. In this way, on-premises servers can be managed via the Azure portal and other Azure tools.

With Azure AutomationAzure Monitor, and Azure Arc-enabled servers, you can leverage Azure’s scale and power for more comprehensive control and oversight.

Security with Azure

Azure Security Center offers security management, monitoring, and alerting capabilities to Windows and Linux virtual machines, including:

  • Management of Microsoft and third-party endpoint protection software on OSEs
  • Monitoring and notification of potentially malicious activity on OSEs
  • Threat intelligence and OSE misconfiguration warnings based on data gathered by Microsoft
  • Anomaly detection to highlight potential cyberattacks

Azure Defender can be integrated into Azure Security Center to offer additional capabilities. Azure Defender for Servers (applicable to physical servers and VMs) includes:

  • Management of just-in-time VM access to limit inbound traffic to Azure VMs except when requested and required
  • Analysis of network and application usage to help limit unwanted network traffic and application activity
  • System call alerts for Linux servers

With Azure Security Center and Azure Defender, you can manage and secure your Windows and Linux VMs, and improve your overall security posture.

Migrate to modernise

Microsoft will end Mainstream Support for System Center 2019 in less than three years. And in 2029, Extended Support for the suite will cease, too. We expect forthcoming updates and any additional features to focus on improving on-premises capabilities and further integrating System Center with Azure’s range of services.

If you plan to keep using System Center 2019, then be sure to bookmark these online resources to stay up to date with developments and announcements:

And if you want to explore your options for cloud-powered transformation, or data-centre migration to Azure, then book a workshop with us:

We can help you design a migration strategy, create a road map for implementation, and guide you and your teams through a seamless and secure Azure migration process. Get in touch to learn more.

Get maximum value from your Azure investment.

As a Gold Microsoft Partner and Microsoft Azure Expert MSP, we’re able to deliver innovative cloud solutions that work for you.

Take a look at our customer success stories to see how we’ve transformed enterprises in South Africa and around the world.

BUI attains Windows Server and SQL Server Migration to Microsoft Azure Advanced Specialization

We are excited to announce that we have earned the Windows Server and SQL Server Migration to Microsoft Azure Advanced Specialization in recognition of our deep knowledge, extensive experience, and expertise in migrating Windows Server and SQL Server-based workloads to Azure.

Only Microsoft Partners that meet stringent criteria around customer success and staff skilling, as well as pass a third-party audit of their migration practices, are able to earn the Windows Server and SQL Server Migration to Microsoft Azure Advanced Specialization.

As companies look to modernise their applications and take full advantage of the benefits that cloud computing can deliver, and with the recent end-of-support for Windows Server 2008 R2 and SQL Server 2008 R2, they are looking for a partner with advanced skills to assess, plan, and migrate their existing workloads to the cloud.

“This is the fifth advanced specialization we have attained since September last year, and it complements our existing capabilities in Adoption and Change ManagementIdentity and Access ManagementThreat Protection, and Windows Virtual Desktop,” says BUI Managing Director Ryan Roseveare.

“As more and more businesses turn to the cloud for productivity, security and scalability, we’re seeing an increased demand for expert technical advice and collaborative engagements. We are committed to giving customers the best service and the most innovative solutions to help them not only migrate with confidence, but also achieve their business objectives as quickly and efficiently as possible,” Roseveare explains.

Lionel Moyal, Commercial Partner Director at Microsoft South Africa, adds: “The Windows Server and SQL Server Migration to Microsoft Azure Advanced Specialization highlights the partners who can be viewed as most capable when it comes to migrating Windows-based workloads over to Azure. BUI clearly demonstrated that they have both the skills and the experience to offer clients a path to successful migration so that they can start enjoying the benefits of being in the cloud. I applaud BUI for this achievement. It further underscores their continuing efforts to deliver the highest levels of customer service and support in a rapidly changing world of work.”

BUI offers a two-week-long Data Centre Migration to Azure workshop for customers looking to transform their business operations with cloud technology. The workshop includes a cloud readiness assessment, a detailed road map for cloud implementation, Azure architecture fundamentals, a migration plan, and a migration execution proposal. Learn more on Azure Marketplace, or contact our team today.

Need a trusted partner to help you migrate to the cloud?

BUI is a Microsoft Azure Expert Managed Services Provider and a member of the Microsoft Intelligent Security Association.

Let’s talk about cloud-powered productivity and security solutions customised for your business requirements.

BUI earns fourth advanced specialization from Microsoft

We’re proud to announce that we’ve earned the Threat Protection Advanced Specialization from Microsoft in recognition of our proven success in deploying Microsoft Threat Protection, Microsoft Cloud App Security, and Azure Sentinel workloads.

The Threat Protection Advanced Specialization is the fourth such Microsoft accreditation that our company has earned in recent months: BUI also holds advanced specializations in Adoption and Change ManagementWindows Virtual Desktop, and Identity and Access Management.

“Security has always been a core focus area for us,” explains Chief Technology Officer Willem Malan. “We strive to give customers the best technology, the most comprehensive guidance, and the most innovative solutions to help them protect their digital estates from evolving threats. The Threat Protection Advanced Specialization is not only an acknowledgement of our premier technical capabilities, but also an indication of our commitment to value-driven service,” he says.

As cyberattacks become more sophisticated and more frequent worldwide, it is imperative for customers to be proactive about security, continues Malan. “To safeguard your business effectively, you need the right expertise and the right resources. BUI specialists are already leveraging next-generation tools for threat detection, investigation, and remediation to provide holistic security services to customers. Beyond that, we are actively expanding our range of Microsoft competencies and pursuing new opportunities to deliver even greater support to businesses that are adapting to remote-work and hybrid-work scenarios in the pandemic era,” he adds.

BUI was the first South African company to achieve Microsoft Azure Expert Managed Services Provider status, and joined the Microsoft Intelligent Security Association (MISA) last year. Top-tier cloud and security skills, as well as collaboration within the wider cybersecurity industry, enable us to better serve our own customers, states Malan.

“Advanced specializations, including our latest one in threat protection, position us to deliver relevant, cutting-edge solutions for complex workplaces. And industry associations, like MISA, provide us with important insights into global security trends. As security advisors and partners, we are making sure that our customers receive unrivalled service and support at every stage of their journey with us,” he says.

Malan describes Azure Sentinel, Microsoft’s cloud-native security information and event management platform, as a crucial part of the modern security stack. “It’s an incredibly powerful tool for continuous, real-time visibility across the IT ecosystem. And it’s a single pane of glass that brings structure and simplicity to security operations. Our customer deployments have been very successful, and the results speak for themselves: reduced risk exposure and faster threat detection and response,” he explains.

SEE HOW WE DO IT | Take a look inside the BUI Cyber SoC

As business organisations search for scalable, cost-effective ways to protect their networks, servers, endpoints, databases, applications, and users from cyberthreats, Malan believes two factors will determine the technology partners they choose: reputation and expertise. “We have a longstanding and award-winning relationship with Microsoft, and customers trust us to deliver the right solutions for their needs. For more than two decades, we’ve helped enterprises to design, deploy, and manage their IT assets securely. We’re excited to continue this tradition as we engage with customers who want to protect and defend their critical systems and data,” he concludes.

Learn how to protect your business from evolving threats.

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BUI secures Identity and Access Management Advanced Specialization

We’re pleased to announce that we’ve been awarded the Identity and Access Management Advanced Specialization from Microsoft in recognition of our proven expertise and experience in deploying Microsoft Identity workloads with Azure Active Directory.

Microsoft introduced the Identity and Access Management Advanced Specialization in November last year. The accreditation acknowledges Microsoft Partners who have demonstrated premier technical capabilities and the highest standards of service in delivering secure, unified access management solutions for customers.

“Identity and access management is an essential part of an effective security strategy,” explains Willem Malan, our chief technology officer. “As enterprises continue to embrace digital transformation to enable the new world of work, the ability to manage user identities and safeguard access to business assets is more important than ever before. We are committed to helping our customers leverage the full power of the Microsoft cloud to streamline and secure user access,” he says.

Remote productivity remains a key focus area for organisations around the world, especially as coronavirus protocols continue to impact the way work is done. “Enterprises are solidifying and expanding their remote-work strategies to allow not only employees, but also suppliers, vendors, and external collaborators to access corporate assets from home, or indeed wherever they are,” notes Malan. “And that means making sure their identity and access management systems are robust enough to handle the intricacies of the modern workplace,” he adds.

One of the biggest challenges for customers, continues Malan, is giving the right people the right access to the right resources – at the right time, every time. “Enterprises need to be able to control, protect, monitor, and review user access across the board, but that can be difficult without a central control plane. Microsoft’s Azure Active Directory is a richly featured platform that puts identity at the core of access management to reduce the complexity and cost of safeguarding the business environment.”

The Identity and Access Management Advanced Specialization is our newest Microsoft accreditation, and complements our existing Windows Virtual Desktop and Adoption and Change Management capabilities. “We have amplified our abilities to provide even more support to our customers with comprehensive, cloud-powered solutions to make user authentication seamless and secure,” concludes Malan.

Let’s talk about identity and access management solutions for your business.

Whether you’re just getting started on your cloud journey, or looking to modernise your identity management systems, we’re here to help.

Contact us to learn more about using Microsoft Azure Active Directory to achieve your business productivity and security goals.

Another first! BUI earns Windows Virtual Desktop Advanced Specialization

We are thrilled to be the first Microsoft Partner in South Africa to have earned the new Windows Virtual Desktop Advanced Specialization.

This accomplishment follows our recent accreditation as an Azure Expert Managed Services Provider, and makes BUI the only Microsoft Partner on the African continent with both Azure Expert MSP status and advanced Windows Virtual Desktop capabilities.

Introduced by Microsoft in September this year, the Windows Virtual Desktop Advanced Specialization recognises Partners with the knowledge and experience to implement, optimise, and secure virtual desktop infrastructure that allows remote end-users to access the tools they need safely and easily, on any web-enabled device.

“From the deployment of Windows Virtual Desktop environments to the management of virtual desktop infrastructure on Azure, we are helping our customers to find scalable, cost-effective solutions for their business needs,” says BUI Co-founder and Chief Technology Officer Willem Malan.

“Enterprises are already looking to the future and planning for a post COVID-19 world, and we are seeing a greater emphasis on flexibility and security as stakeholders explore remote-work options for diverse employee groups,” continues Malan. “Virtual desktops enable productivity as usual, even in unusual times, and I think the demand for this kind of functionality will continue to grow as companies adapt to the changing business landscape,” he adds.

To earn the Windows Virtual Desktop Advanced Specialization, Microsoft Partners must pass a rigorous third-party audit, which Malan explains is designed to assess more than just technical aptitude.

“Our ability to facilitate a customer’s move to Windows Virtual Desktop is scrutinised and measured from every angle. This achievement is a testament to our top-line expertise as well as our proven success in delivering virtualised Windows desktops and applications that are secure, compliant, and tailored for the modern workplace,” he says.

Empowering people to work remotely – from their homes, offices, or on the go – is critical for business continuity in a changing world. The Windows Virtual Desktop solution delivered through our a2zManaged modern managed services practice offers a comprehensive, end-to-end managed virtual desktop environment, with several advantages:

  • Affordability. Reduce overall costs with pooled, multi-session resources.
  • Accessibility. Immediate access to Windows Virtual Desktop from any web-enabled device.
  • Availability. Windows Virtual Desktop is currently available for all geographic locations.
  • Flexibility. Get a fully scalable desktop virtualisation environment in your Azure subscription.
  • Security. Leverage Azure Active Directory to unlock security features like MFA and SSO.

“Microsoft Azure is an exceptionally powerful platform, and we are leveraging its versatility to help our customers reimagine business productivity. With comprehensive virtual desktop technology and a trusted partner on hand from server to screen, remote work becomes not only possible, but feasible, too,” notes Malan.

BUI is committed to supporting customers through every stage of digital transformation. “We are determined to help organisations unlock the full value of their technological investments,” declares Malan.

“Advanced specializations like this one, alongside our complementary abilities in Adoption and Change Management, position us to deliver tailormade solutions that enable business teams to thrive in the new world of work,” he concludes.

Need help creating a secure remote-work environment for your team?

Our specialists can enable, manage, and support your Windows Virtual Desktop environment – from the server to the screen.

Download our Windows Virtual Desktop brochure for more information on cloud-driven productivity solutions for the modern workplace.

BUI scoops three trophies at 2020 Microsoft SA Partner Awards

We’re thrilled to announce that we won the Modern Workplace Partner of the Year Award, the Azure Infrastructure Partner of the Year Award, and the Security Partner of the Year Award at the 2020 Microsoft South Africa Partner Awards last night (30 September). BUI was also named as a finalist for the Consulting Services Partner of the Year Award. Congratulations, BUI team! This is an amazing achievement after a year of unprecedented challenges in the face of COVID-19.

Microsoft SA’s awards ceremony was conducted virtually for the first time, as part of the company’s commitment to local lockdown protocols. Held annually, the Microsoft SA Partner Awards recognise and celebrate Microsoft Partners for their performances and achievements. Judging takes place across numerous categories after intensive reviews of the award submissions, and trophies are usually presented at a gala dinner in Johannesburg. Last night, Microsoft SA Managing Director Lillian Barnard (pictured above) acknowledged the different digital format as she welcomed more than 350 attendees to the online celebration.

“I really would have loved the opportunity to meet you all in person,” said Barnard. “This is an exceptional moment in history, and over the past several months all of us have been put to the test. However, the innovation and responsiveness of our partner community has helped many organisations survive,” she continued, highlighting the impact of the coronavirus pandemic and thanking partners for their commitment, passion, and energy.

An unwavering focus on customer needs

For Managing Director Ryan Roseveare, the Modern Workplace Partner of the Year trophy is an important acknowledgement of our unwavering focus on customer needs. “The term ‘workplace’ took on a different meaning this year as companies grappled with the demands of doing business under lockdown. BUI was quick to respond, and to provide innovative solutions that enabled customers to move entire workloads to the cloud and to shift entire workforces to remote desktops, efficiently and securely,” he explains. “I’m thrilled with this accolade, but prestigious honours like this would not be possible without the dedication of our people. They work very hard to create value-driven Microsoft solutions for our customers.”

Technical Director Willem Malan is equally pleased with this recognition, especially as we continue to pursue a cloud-first strategy. “We’re actively expanding our already strong professional environment with additional competencies to further support our customers through digital transformation. By focusing on change management, we can ensure that end-users are fully prepared to leverage cloud-based productivity tools like Microsoft 365 and Microsoft Teams, wherever their workplaces may be located,” he says.

A foundation of service excellence

BUI achieved the highest infrastructure-related Azure consumer revenue in FY2020 and was the first SA Microsoft Partner to launch a Cyber Security Operations Centre powered by Sentinel. Last night’s Azure Infrastructure Partner of the Year victory was particularly special, says Roseveare. “We’re cloud enthusiasts as well as cloud advocates,” he explains.

Helping customers to modernise and secure their operations with Azure is a real passion for everyone here at BUI, concurs Malan. “Our success stories are built on a foundation of service excellence. We all understand the importance of delivering relevant Azure solutions that work for our customers, and that align with their strategic business vision, and that ultimately enable them to serve and support their own clients using a scalable and incredibly powerful cloud platform.”

A commitment to security

Roseveare and Malan are delighted to see BUI take home the Security Partner of the Year Award for the second year in a row. “This accolade speaks to our central philosophy,” says Roseveare. “Security is at the heart of our business and we make it a core part of design, deployment, and management projects for our customers. By harnessing Microsoft’s robust security tools, we can empower organisations to proactively protect their critical assets.”

Security is an ongoing concern for local enterprises, says Malan. “South Africans experienced a surge in coronavirus-related cybercrime this year, and while the pandemic certainly increased the frequency of malicious attacks, it’s important to remember that the threat is constant. We are committed to leading from the front with modern security solutions. BUI specialists are highly skilled and best-in-class, and this recognition from Microsoft is well-earned and well-deserved.”

Our trophy haul last night marks the latest achievement in a banner year for our company. Since the beginning of 2020, BUI has celebrated its 20th anniversary, been named Microsoft’s Country Partner of the Year for South Africa, become the first local Microsoft Azure Expert Managed Services Provider, and attained Microsoft’s new Adoption and Change Management Advanced Specialization.

“I’m extremely proud of Team BUI,” concludes Roseveare. “They have helped our customers to stay online, to keep connected, and to remain secure throughout the extraordinary circumstances of this year, and I know they will carry the same passion forward as we look ahead to the future.”

Thank you for making these achievements possible, everyone!

Learn about cybersecurity with us this October!

Have you educated your staff about cybersecurity? Join us for the Creating Your Human Firewall webinar on 15 October and see how to transform your employees into cyber defenders!

When was the last time you conducted a pen-test? Sign up for our Evolution of Penetration Testing webinar on 16 October to explore new ways to protect your digital estate.

BUI earns prestigious Microsoft Azure Expert MSP status

It’s official! BUI has been named a Microsoft Azure Expert Managed Services Provider (MSP). We’re extremely proud to be the first South African company to achieve this distinction, which is currently held by only a select group of Microsoft Partners worldwide.

What is an Azure Expert MSP?

The Microsoft Azure Expert MSP programme recognises Microsoft Partners with the proven expertise and capability to deliver the highest quality of managed end-to-end Microsoft Azure cloud services, from initial planning and design through to implementation, operation, and optimisation.

“This is a fantastic achievement for BUI and a win for our customers,” says Managing Director Ryan Roseveare. “This is an acknowledgement of our skills and competencies around Microsoft Azure and benefits our company and our customers. It shows that we are in the top tier of globally recognised Microsoft Partners, and that we are highly successful when it comes to managing modern cloud environments. As more and more South African businesses explore cloud-based solutions, the need for Azure specialists grows. We’re proud to rank among the best, and to support local companies.”

Roseveare’s sentiments are shared by Technical Director Willem Malan: “Now, more than ever, I think customers are looking for the best partners to support them through digital transformation. We have attained Microsoft Azure Expert MSP status and that is certainly a validation of our abilities, but more importantly, it’s an assurance for our customers. It shows that we’re equipped to provide truly world-class service, and to deliver Azure cloud services at scale for enterprises across the board.”

To participate in the Azure Expert MSP programme, Microsoft Partners must meet stringent requirements defined by Microsoft and independently evaluated by third-party auditors.

“The process is rigorous,” explains Malan. “Our teams have been assessed on everything from technical aptitude to customer deliveries, and we’re delighted with the positive feedback received. We’re fortunate to have so many talented, passionate people who are committed to delivering business value for our customers,” he says.

“We congratulate BUI on their Azure Expert MSP recognition and look forward to working alongside them, to help more customers make the move to the cloud as a critical enabler of digital transformation. It is a digital transformation journey that for many has accelerated exponentially, as the need for remote working has increased. Our partners are a cornerstone of the Microsoft ecosystem, now more than ever, as we navigate towards a post COVID-19 business landscape that creates hybrid workplaces that are secure, cost efficient and streamlined,” says Lillian Barnard, Managing Director of Microsoft South Africa.

“We’re honoured to have earned this prestigious accreditation, and we look forward to helping more customers benefit from the security and scalability of Microsoft Azure,” concludes Roseveare.

Bold Plans, Big Ideas, And The Birth Of BUI

A company milestone in 2020

Managing Director Ryan Roseveare reflects on five key success factors as BUI celebrates 20 years of innovation.

Ryan Roseveare remembers walking through a Sandton shopping mall with a cellphone in his hand and hearing hushed chatter from the people behind him. “Look, that guy’s got one of those new cellphone thingies,” someone had whispered in amazement. It was the dawn of the new millennium. The world was still getting used to novelty items like mobile phones. Facebook, Twitter, and LinkedIn were on the distant horizon. And digital technology was evolving at an unprecedented speed.

In the year 2000, Roseveare and his good friend, Willem Malan, were working at an IT firm that was struggling to adapt after a takeover. “We saw a very dynamic business deteriorate into a complete mess. It became very clear very quickly that the focus was on the stakeholders instead of the people.”

As the corporate carnage continued, Roseveare and Malan weighed their options. “We knew we didn’t want to do mundane IT. And we knew we wanted to put people first. We soon realised that starting our own business was the best thing to do,” he says. And so, BUI was born.

They started small and focused on their strengths, gradually building up a customer base in Johannesburg before taking on projects from around the country. It was a year before they could afford to move the business out of Roseveare’s house and into a corporate space. But the lessons learned in those first 12 months proved invaluable, and Roseveare believes their success comes down to five key factors…

Creating new opportunities

Johannesburg had been BUI’s main hub since inception, but satellite staff had been supporting customers elsewhere, too. With increasing demand in the Mother City, and a desire to broaden the company’s range of solutions, Roseveare approached Living Tech, a leader in managed services. “We were looking to establish a hub in Cape Town, and we were also looking to expand our capabilities,” he explains.

The acquisition of Living Tech ticked both boxes: BUI gained a metropolitan office in the Cape and a new business arm to leverage in service of a growing customer base. Roseveare was determined to make the integration as smooth as possible for Living Tech employees. “For two years, we didn’t change anything. We didn’t even change the coffee!” It was a thoughtful approach that created an opportunity for new faces to become familiar ones, and for teams to learn each other’s rhythms and routines. And it worked. “We have a very close-knit community,” he says.

Collaborating with peers

BUI’s expansion and continued success didn’t go unnoticed. “We had multiple corporates courting us, trying to purchase us, and we turned down a lot of offers,” confesses Roseveare, adding that he and Malan had similar concerns about BUI losing its unique identity. It was a proposal from First Technology Group CEO Arnold Sharp that finally made them reconsider.

“When Arnold came to us, he understood who we were, what we were doing, and how we worked – and he didn’t want to change us. He wanted us to retain our independence, but benefit from belonging to a bigger family,” remembers Roseveare. BUI joined the First Technology Group in 2015. “It was a positive move. It’s given us more strength, more credibility, more reach, and an ally who appreciates our philosophy.”

Being part of the First Technology Group also enabled greater collaboration within the local IT industry. BUI has had a strategic relationship with Ascent Technology since 2017. It’s an accord that Roseveare attributes as much to their shared mission as to their shared status as First Technology relatives. “I think we’re kindred spirits, as far as businesses go. And our agenda is the same: to transform our customers’ IT, modernise them, and make them secure. It makes sense for us to work together to deliver more value to the people we serve.”

Choosing the right partners

Delivering value to customers is one of BUI’s fundamental principles, and technology vendors and partners have always been chosen with this core tenet in mind. “If you’re going to pin your flag to someone else’s mast, then you better choose wisely,” advises Roseveare. “We’ve been selective. We’ve chosen good partners, and good platforms, and we’ve got it right the first time.”

Going all-in with Microsoft was a key decision, and a natural one. “It was a Microsoft world when we started BUI. That worked in our favour, because we knew the market and we had the expertise. But we also saw how technology was changing society. We knew we’d have the chance to innovate alongside one of the most innovative companies in the world,” says Roseveare.

BUI also has longstanding relationships with Cisco and Palo Alto Networks. “For us, end-to-end consulting means having advanced capabilities,” explains Roseveare. “It means knowing which complementary products and services would best suit a customer’s needs. And it means mastering the skills required to develop seamless, integrated solutions.”

Concentrating on people

Aptitude is important, says Roseveare, but attitude is paramount. “We’ve got an eclectic bunch of individuals here, and our offices are open, interactive places. We talk, we share, and we encourage friendly rivalry. But there’s a golden thread in our business: everyone has the same drive, and the same passion to be the best.”

The company culture is something that Roseveare set out to establish from Day 1. Working from the spare room of his Parkhurst home, he had the dual responsibilities of new parent and new business owner. Malan, likewise, was balancing his home life with the demands of entrepreneurship and a commute of more than 100km every day. “He used to spend half his salary on petrol and the other half on food,” chuckles Roseveare. “It took a lot of energy, but we did it. We planned, we prepared, and we executed.”

Their personal experiences informed their team-building techniques over the years. “We’ve built a people-focused business with a specific culture around agility, flexibility, excellence, and positive outcomes – for BUI and for our customers,” explains Roseveare. The results speak for themselves: dozens of elite technical specialists; a trophy cabinet full of industry accolades; and an enviable list of clients in diverse sectors. “We’re just warming up,” he quips.

Calculating for the future

BUI will continue to focus on managed cloud services, cyber security and networking, especially in the local market, where skills shortages remain a challenge for even the largest enterprises. Roseveare is also committed to expanding the company’s footprint internationally.

“We’re putting a lot of focus into growing our customer base in sub-Saharan Africa,” he says, adding that cloud-centric solutions make sense in developing countries where infrastructure and capacity constraints may be obstacles to productivity.

He has similar plans for the BUI base in the United States, but he’s being purposefully methodical about scaling up in a foreign environment. “We’re ambitious about our growth. We do want to become a truly global business. But first, we need to make sure that what we’re doing here can be replicated successfully overseas.”

After 20 years at the helm, Roseveare has every confidence in BUI – and his team. “The people in this company… They’re the ones waking up at dawn to solve problems for customers. They’re putting everything they have, and more, into making BUI a success. Without them, nothing would happen. It’s that simple.”

BUI is an official Microsoft Partner in South Africa, and an award-winning leader in identity and security solutions.